WHO WE ARE

Bel Bear Bakes is a Melbourne-based creative cake studio specialising in bespoke buttercream cakes, cupcakes and small sweets.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Protecting your data and privacy is important to us. We do not disclose any information about our customers to any other persons or organisations. Any changes to our privacy policy will be updated so that information is current and all of our website visitors will be informed about what information we collect, how we use it and under what circumstances we disclose it.

Confidentiality 
All personal information that you provide will be collected solely to assist us with processing your enquiry /order, contacting you at your request or helping us with improving our products and services. Your information will not be sold, rented or shared with any other persons or trade organisations. We do however use secure third-party service providers to process and store your data in order to assist us with processing enquiries, orders and feedback. This website site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Your personal information would only every be disclosed if we believe that such disclosure is necessary to comply with the law, enforce or apply the terms of our agreements, or protect the rights, property or safety of our website or other customers.

Communication and marketing
If you have made an enquiry with us but have not signed up to receive our newsletters, we will only contact you at your request regarding specific information relating to your enquiry submission or order. If you have signed up to our mailing list, we will communicate with you regarding any business updates, special offers or promotions. You may contact us directly via email at any time to be removed from our mailing list.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us, then your computer will store an identifying cookie which will save you time each time you re-visit Bel Bear Bakes by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

We use cookies to help identify your computer so we can tailor your user experience. You can disable any cookies already stored on your computer, but these may stop our website from functioning correctly. Cookies on our website will be used to track the pages you visit via Google Analytics (refer to the Cookies and Google Analytics web page for full details) and allow you access and follow us on social media accounts such as Instagram.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Third-Party Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

WHO WE SHARE YOUR DATA WITH

We may share your personal information with third-party platforms to help us use your personal data, as outlined above. We also use Google Analytics to help us better understand how our customers use this website. You can read more about how Google uses your Personal Information here.  You may also opt-out of Google Analytics here.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so we may recognise and automatically approve any follow-up comments, instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.